Podium is an AI-powered communication platform built for businesses that run on phone calls and text messages. It puts all of your leads, calls, texts, and customer conversations into one inbox — and lets AI handle the ones you can’t get to. It works from your computer or as a mobile app on your phone, so you have a full business phone line wherever you are.
Dealer 101® Uses Podium
Dealer 101 uses Podium as our business phone system. All of our customer calls and texts run through it — one app, one inbox, no extra phone lines. If you’re looking for a clean, simple way to manage business communication, Podium is what we trust.
Automate Your Dealership Sales
If you’re running a dealership and actively selling vehicles, Podium connects directly to your DealerCenter inventory — so when a customer calls or texts about a car, your team or Podium’s AI Employee can pull up the vehicle and handle the conversation instantly. Calls and texts are managed by both humans and AI, so every lead gets a response whether you’re on the lot or not.
AI Text Messaging
Podium’s AI Employee responds to incoming leads instantly over text — answering questions, scheduling test drives, following up on inquiries, and keeping the conversation going even when you’re off the floor or closed for the day. It pulls in leads from sources like Autotrader, CarGurus, and your website automatically.
AI Phone Calls
Incoming calls are answered by AI so you never miss a lead. After every call, Podium generates a summary and transcript so your team knows exactly what was discussed — no one has to ask “what did they want?” You can also make and receive calls from your business number right from the mobile app.
Sell Your Inventory on Autopilot
Podium integrates with dealership CRMs and DMS platforms like DealerCenter and DealerSocket, so your leads, appointments, and conversations stay synced. You can work a deal, book an appointment, and manage your inventory pipeline without leaving the platform.
Get More Reviews, Get More Customers
Podium automates review requests over text so your happy customers actually leave reviews. More reviews means higher rankings, and higher rankings means more leads walking through your door. AI can even respond to your Google reviews automatically with professional, personalized replies.
